FREQUENTLY ASKED QUESTIONS
Q. How do I know I am dealing with a credible company?
A. Our Company has been in business since 1989. We are a reputable company with excellent references from the Better Business Bureau (BBB). There is also a VeriSign seal on our homepage that indicates that all transactions are secured.
Q. Can I cancel for any reason after I place an order?
A. No. All sales are final and there are no cancellations or exchanges.
Q. Is the price I pay the same as the price printed on the ticket I receive?
A. No, you are paying a premium for our value-added service. The price you are paying is the current market value for the tickets you are ordering. We specialize in obtaining hard-to-find tickets and resell tickets above face value (the price printed on the ticket).
Q. Who decides what price the tickets are sold for?
A. All ticket prices are based upon the current market value, which is influenced by supply and demand. Therefore, we are constantly updating our ticket prices to accurately reflect the current market value. Our prices are subject to change at any time and without notice.
Q. Where do you get your tickets from?
A. We buy our tickets from a variety of locations, including; ticket box offices, season ticket holders and other ticket resellers. We often purchase tickets from customers like you who have extra tickets to sell.
Prime Tickets.com is an independent ticket agency engaged in the business of buying and selling tickets on the open market. We sell tickets to sports, theater, concerts and other events local and nationwide. Prime Tickets offers the following services:
Prime Tickets offers the best seats to the most sought after events of the world. (SuperBowl, the NBA Finals, the World Series, the Indy 500, the US Open, the Masters) - you name it and we can put you in the heart of the action!
Event Tickets: Prime Tickets secures seats for you and your clients for all sports, concert, and theater events worldwide. We track you seating preference, artist and track your favorite sporting events as to keep you informed with up to date information.
Gift Certificates: Give someone the gift of sporting thrills or top entertainment. An ideal gift for a business associate or the hard to shop for friend or family member. Let Prime Tickets design a custom Gift Certificate ticket package.
Prime Tickets strive to maintain a long term, trusting relationship with our clients through mutual respect. We want to earn your trust. Each time you use our service we will demonstrate that integrity plays a role in everything that we do.
